Refund Policy

Last updated: February 1, 2026

1. Our Policy

At SecureImg, we strive to ensure our customers are completely satisfied with our service. Due to the nature of digital goods and immediate access to Pro features, we generally do not offer refunds once the service has been used.

2. 14-Day Money Back Guarantee

However, if you have not used the Pro features (unlimited batch conversion) and are dissatisfied for any reason, you may request a full refund within 14 days of your purchase.

3. How to Request a Refund

To request a refund, please email us at support@secureimg.app with your order details. Refunds will be processed to the original payment method within 5-10 business days.